• Workflow Optimization: Analysis and improvement of clinical and administrative workflows to increase efficiency including technological tools (EMR, AI)
• Operational Assessments: Targeted and comprehensive evaluation of practice operations with actionable recommendations & interval post-implementation reassessments
• Team Teaching & Development: Educational and training programs for clinical and administrative staff, leadership coaching
• Compliance Reviews: HIPAA, OSHA, and other Federal & State regulatory compliance assessment and remediation recommendations
✓ Patient-focused Results: Solutions designed to improve clinical outcomes and financial metrics
✓ Practical Experience: Time-tested understanding of medical practice operations from front desk to back office
✓ Data-Driven Approach: Use of discrete metrics and benchmarking, to identify and message improvement opportunities
✓ Implementation Focus: Guidance and hands-on support to socialize and adopt changes, so your patients get what they need
Small and large healthcare entities, single- and multi-specialty, including governmental.
• Shah UK, Rosenbaum PR, Small AG. Legal and regulatory considerations for the otolaryngologist–head & neck surgeon. In: Bailey’s Head & Neck Surgery–Otolaryngology, 6th ed. Rosen C, et al., eds. Wolters Kluwer, Philadelphia. 2023; pp. 3887–3897. [Book Chapter]
• Chan K, et al. Advanced practice providers and children’s hospital-based pediatric otolaryngology practices. Int J Pediatr Otorhinolaryngol. 2020 Feb;129:109770. [Peer-Reviewed Article]
• Gilad F, Shah UK, Cook SP. Implementation and advantages for an Advanced Practice Nurse (APN) clinic in a pediatric otolaryngology practice. Poster, 36th Annual Meeting of the Society for Ear, Nose and Throat Advances in Children (SENTAC), Boston, MA. December 4–7, 2008. Third Prize Award, Posters. [Poster]
• Shah UK. Contracts: Get it right from the start. Cherry Blossom Otolaryngology Conference, Washington, DC. April 18, 2015. [Presentation]
• Shah UK, Mosberg-Schnoll B. Talking to lawyers: Effectively managing legal relationships. Instructional Course, American Academy of Otolaryngology–Head & Neck Surgery Annual Meeting, San Francisco, CA. September 13, 2011. [Instructional Course]
• Devaiah A, Siegel GJ, Jacobowitz O, Shah UK. Practitioners need corporate compliance education: AAO-HNS survey results. Otolaryngol Head Neck Surg. 2010;142:160–163. [Peer-Reviewed Article]
• Shah UK, Smith GM, Ziv BE. Talking to lawyers: Effectively managing legal relationships. Instructional Course, American Academy of Otolaryngology–Head & Neck Surgery Annual Meeting, Boston, MA. September 26, 2010. [Instructional Course]
• Shah UK, Devaiah A, Siegel G, Smith GM. Walking the line: Ethical engagement with industry. Miniseminar, American Academy of Otolaryngology–Head & Neck Surgery Annual Meeting, September 29, 2010. [Panel/Miniseminar]
• Shah UK, Schmidt RJ, Hussain SSM, Cook SP, Smith GM, Ziv BE, Reilly JS. Case studies in corporate compliance: Putting the rubber to the road. Otolaryngol Head Neck Surg. 2009;141:157–161. [Peer-Reviewed Article]
• Shah UK, Smith GM, Devaiah A, Setzen G, Roth M, Reilly JS. Corporate-physician relationships: A need for education. Otolaryngol Head Neck Surg. 2009;140:283–287. [Peer-Reviewed Article]
• Shah UK, Smith GM. Talking to lawyers: Effectively managing your legal affairs. Instructional Course, American Academy of Otolaryngology–Head & Neck Surgery Annual Meeting, San Diego, CA. October 6, 2009. [Instructional Course]
• Shah UK, Devaiah A, Jacobowitz O, Siegel G, Suennen L, Smith GM. Walking the line: Corporate engagement. Miniseminar, American Academy of Otolaryngology–Head & Neck Surgery Annual Meeting, San Diego, CA. October 6, 2009. [Panel/Miniseminar]
• Meyers A, Lundberg G, Shah UK, Devaiah A, Mykleby P. Dealing with industry. Miniseminar, American Academy of Otolaryngology–Head & Neck Surgery Annual Meeting, San Diego, CA. October 7, 2009. [Panel/Miniseminar]